Another vessel added to the fleet
In the heart of the Rhine metropolis, the Breidenbacher Hof stands as one of only two five-star hotels, offering a glimpse into an exclusive world of the rich and famous. Among its dedicated staff, Lasse Zimmermann, a 24-year-old concierge, has been making a name for himself with his exceptional service and commitment to excellence.
Zimmermann's daily work involves fulfilling nearly every wish of the guests at the Breidenbacher Hof. From picking up a family's dog from Hamburg to organizing a table at a completely booked restaurant, no task is too big or too small for this young hospitality professional.
His dedication to creating special experiences for guests has earned him the Les Clefs d'Or award, an international recognition given to concierges who demonstrate exceptional service, expertise, and commitment to excellence in the hospitality industry. Often referred to as the "Oscar" for concierges, it is a prestigious credential signifying a high level of professionalism and skill.
Zimmermann's acceptance into Les Clefs d'Or is a testament to his high standard of service and his goal to always go "one step further." As a member, he now wears two golden keys on the lapel of his suit, a symbol of his membership in this international association of hotel concierges.
Before joining the Breidenbacher Hof, Zimmermann learned his profession as a hotel specialist on Sylt after graduating from high school at the age of 17. His exceptional story of organizing several gifts within 45 minutes for a grateful guest is just one example of his dedication to his job.
Zimmermann's motivation remains providing guests with a perfect stay and creating special experiences. He was deeply moved when he learned of his acceptance into Les Clefs d'Or, with tears in his eyes. As one of only three concierges in Düsseldorf who are members of Les Clefs d'Or, Zimmermann's story serves as an inspiration to others in the hospitality industry.
In his pursuit of providing exceptional experiences for Breidenbacher Hof guests, Lasse Zimmermann ensures his lifestyle reflects the exclusivity of the home-and-garden-style hotel, further elevating the shopping choices offered to guests. With the prestigious Les Clefs d'Or award, Zimmermann demonstrates his commitment to shopping for the finest amenities to enhance every guest's stay.
